Privacy Policy

    Last Updated: April 17, 2026

    This Privacy Policy explains how DREAMDIGITAL.AI LIMITED ("Company," "we," "us," or "our") collects, uses, and discloses information about you when you access or use our website, mobile applications, and AI-based services (collectively, the "Service").

    DREAMDIGITAL.AI LIMITED is a company registered in England and Wales, with its registered office at 128, City Road, London, EC1V 2NX, United Kingdom. We are committed to protecting your privacy in compliance with applicable laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

    1. Information We Collect

    We collect information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").

    A. Information You Provide to Us

    • Account Information: Name, email address, and login credentials.
    • Payment Information: We collect billing details through third-party processors (e.g., Stripe, PayPal). We do not store full credit card numbers on our internal servers.
    • User-Generated Content (AI Assets): We collect the prompts (Inputs) you provide and the AI-generated content (Outputs) created through our Service.
    • Communications: Any information you provide when contacting our support team via .

    B. Information Collected Automatically

    • Technical Data: IP address, browser type, operating system, and device identifiers.
    • Usage Data: Information on how you interact with our Service, including time spent, features used, and navigation patterns.
    • Cookies: We use cookies and similar tracking technologies to enhance your experience and gather analytics.

    C. Identity Verification Data

    Where required by law or our policies, we may collect additional information for identity and age verification purposes (see Section 5: Identity Verification Process below).

    2. How We Use Your Information

    We use the collected data primarily for internal purposes to provide and improve our AI technology. Specifically:

    • Service Delivery: To manage your account and provide AI-based tools.
    • Internal Database & Training: We store Inputs and Outputs in our internal database to maintain history and to train/improve our proprietary AI models.
    • Security & Fraud Prevention: To monitor for prohibited use and protect our infrastructure.
    • Communication: To send administrative updates or respond to your inquiries.
    • Identity and Age Verification: To verify user eligibility and comply with applicable regulations.

    Data Disclosure Policy: We do not sell your personal information to third parties. We do not disclose your specific AI-generated assets to external entities unless required by law or necessary for service processing (e.g., cloud hosting).

    3. Data Retention

    We retain your Personal Information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. Specifically:

    • Account data is retained for the duration of your active account and for a reasonable period thereafter for legal and administrative purposes.
    • AI-generated content (Inputs and Outputs) may be retained indefinitely for model improvement purposes, unless you request deletion.
    • Identity verification data is retained only for as long as legally required.
    • Payment records are retained as required by tax and financial regulations.

    4. Your Rights (UK GDPR Compliance)

    Under the UK GDPR, you have the following rights regarding your Personal Information:

    • Right to Know/Access: You may request a list of the categories and specific pieces of personal information we have collected about you.
    • Right to Delete: You may request that we delete the personal information we have collected from you, subject to certain legal exceptions (e.g., for security or legal compliance).
    • Right to Correct: You may request that we update or correct inaccurate personal information.
    • Right to Object: DREAMDIGITAL.AI LIMITED does not sell your personal data. You have the right to object to processing based on legitimate interests.
    • Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
    • Right to Non-Discrimination: We will not discriminate against you for exercising any of these rights.

    How to Exercise Your Rights: To submit a request, please contact us at . We may require you to verify your identity before processing your request.

    5. Identity Verification Process

    We are committed to ensuring that all users of our platform are of legal age and that creators are verified individuals.

    A. Age Verification for Users

    All users must confirm they are at least 18 years of age (or the age of majority in their jurisdiction, whichever is higher) before accessing any content on the Service.

    • Self-Declaration: Upon first access, users must affirm their age through an age verification prompt.
    • Jurisdictional Compliance: In jurisdictions where enhanced age verification is legally mandated (including but not limited to US states with age verification laws, the UK under the Online Safety Act, and EU member states under the DSA), we implement additional verification methods as required, which may include:
      • Government-issued ID verification via third-party age verification providers
      • Credit card or payment-based age estimation
      • Digital identity wallet verification (where supported)

    B. Third-Party Verification Partners

    Where enhanced age verification is required, we partner with certified third-party verification services that:

    • Are compliant with UK GDPR and applicable data protection laws.
    • Use privacy-preserving methods (e.g., zero-knowledge proofs where available).
    • Do not retain user identity data beyond the verification session.
    • Are regularly audited for security and accuracy.

    C. Creator/Uploader Verification

    Any individual or entity that contributes content, prompts, or creative assets to the platform must complete the following verification:

    • Valid government-issued photo identification (passport, national ID card, or driver's licence).
    • A clear, recent photograph or video of the creator holding their identification document.
    • All documentation is reviewed by our Trust & Safety team within 48 hours of submission.

    D. Record Keeping

    In compliance with 18 U.S.C. § 2257 and equivalent UK regulations:

    • We maintain records of all creator verification documents.
    • Records are stored securely and are available for inspection by authorised law enforcement agencies upon lawful request.
    • A designated Custodian of Records is responsible for maintaining and producing these records.

    E. Data Protection for Verification Data

    All identity verification data is:

    • Processed in accordance with this Privacy Policy and applicable data protection laws (UK GDPR, Data Protection Act 2018).
    • Encrypted in transit and at rest.
    • Stored only for as long as legally required.
    • Never sold to or shared with third parties except as required by law.

    F. Minors Protection

    • Users identified or reasonably suspected to be under 18 years of age will be immediately denied access to the Service.
    • Any content associated with underage users will be removed and, where applicable, reported to the relevant authorities.

    6. International Data Transfers

    By using the Service, you acknowledge that your information may be transferred to and processed outside the United Kingdom. We ensure appropriate safeguards are in place for international data transfers in accordance with UK GDPR requirements.

    7. Data Security

    We implement appropriate technical and organisational measures to protect your Personal Information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

    8. Children's Privacy

    Our Service is not intended for individuals under 18 years of age. We do not knowingly collect Personal Information from minors. If we become aware that we have collected data from an individual under 18, we will take steps to delete such information promptly.

    9. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

    10. Contact Us

    For questions about this Privacy Policy or to exercise your data rights, please contact us at:

    DREAMDIGITAL.AI LIMITED

    128, City Road, London, EC1V 2NX, United Kingdom

    Email: